HelpShare Safe · Simple · Trusted
Introducing HelpShare — App by Golden Pathways Services
Expert Help—Right on Your Phone
Need help using your smartphone, completing an online form, navigating a website, or accessing an app? With HelpShare, a trusted helper can guide you step-by-step through secure screen sharing, making technology easier and less stressful.
How It Works
Step 1 — Get a Session Code. Open the app and tap "I Need Help." You'll receive a private 6-digit code to share with your helper.
Step 2 — Share Your Code: Give your code to a trusted family member, caregiver, or friend. They enter it on their phone to connect.
Step 3 — Get Guided in Real TimeYour helper can see your screen and talk you through exactly what to do — safely, privately, and with no recordings ever.
Your Privacy Is Our Priority
- No recordings — ever
- No one can control your phone
- You can end the session with one tap
- Only share your code with someone you trust
- All sessions are private and secure
Pricing
Free Plan
Perfect for occasional support
- ✔ 1 guided help session each month
- ✔ Up to 30 minutes per session
- ✔ Secure screen sharing
- ✔ Live voice guidance
HelpShare Plus
Unlimited help whenever you need it
- ✔ Unlimited monthly sessions
- ✔ No time limits
- ✔ Secure screen sharing
- ✔ Live voice guidance
- ✔ Priority support
Only $7.99/month.
7-day free trial on all paid plans. Cancel anytime.
HelpShare — Frequently Asked Questions
Please reach us at info@goldenpathway.org if you cannot find an answer to your question.
Add an answer to this item This is a standard privacy message from Apple, shown for any app that uses screen-sharing technology — it's not something specific to HelpShare. HelpShare never saves, stores, or records your screen. Everything is shared live, in real time, directly with your helper, and disappears the moment your session ends. You can confirm this yourself — check your Photos or Files app after a session, and you'll find nothing was saved. .
Yes. Every HelpShare user gets one free session per month (up to 30 minutes). For unlimited sessions and unlimited session time, HelpShare Plus is available for $7.99/month, with a 7-day free trial.
Yes. HelpShare works across both platforms — a senior on an iPhone can get help from someone on an Android device, or vice versa. You don't need matching devices.
No. HelpShare is strictly view-only. Your helper can see your screen and talk you through what to do, but they can never tap, type, or control anything on your device. You are always the only one in control. ways the only one in control.
You can cancel anytime through your phone's App Store or Google Play subscription settings — HelpShare doesn't require a call or email to cancel.
Get HelpShare Today
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